Page 1 of 1

Hard crashing after bios update / AMD 7950X / AM5

Posted: Sat Jan 13, 2024 12:34 am
by strepto42
Windows OS: 10 64 bit
Hardware Information
    CPU: AMD Ryzen 9 7950X
    Main Board: MSI Pro X670-P wifi
    Memory: 32gb Corsair running at 6000mhz
    Hard Drives: 400gb SSD as cache drive / 18tb
PrimoCache Version: latest (4.0.3 I think?)
Screenshot(s) of your PrimoCache's main dialog showing cache configuration and statistics:

Can't as I uninstalled it. Had a two level cache going, about 8gb of RAM and then the entire spare SATA SSD capacity.

Problem Description:

I was experiencing occasional hard crashes (sudden reboots without bluescreen), especially after waking from sleep. I was living with this but it got significantly worse after a bios update to the latest AMD core (AGESA ComboPI 1.1.0.1). I uninstalled Primocache and haven't had a single issue since.

I also had some odd behaviour with Backblaze flagging files for re-upload when they hadn't changed, but that is probably a secondary issue.

Not a very helpful bug report I realise, but it's a start point for investigation.

Re: Hard crashing after bios update / AMD 7950X / AM5

Posted: Wed Jan 17, 2024 10:26 am
by Support
Thank you for the bug report!

Could you please check if there are any BSOD related dump files as mentioned in the link below? If there is one, can you send it to [email protected]. Thanks.
https://kb.romexsoftware.com/en-us/3-ge ... leshooting