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Uninstaled Primocache and now one of my drives doesn't open and file explorer keeps crashing.

Posted: Fri Sep 01, 2023 12:34 pm
by Ignash
So I tried to uninstal primocache, I first uninstaled caches and then uninstaled the software itself. No errors whatsoever, but after restart, my drive that I used for storage and was accelerated by m.2 drive doesn't open.

Disk manager detects it, bios detects it, but it simply doesn't open.

Anyone ran into similar issue?

Re: Uninstaled Primocache and now one of my drives doesn't open and file explorer keeps crashing.

Posted: Mon Sep 04, 2023 6:45 am
by Support
I'm sorry to hear that. First of all, I want to confirm that your storage drive was not formatted as L2 cache drive, and only the m.2 drive was formatted as L2 cache drive, right?
Then you may physically remove the m.2 drive from the computer and try again. If there are still problems, you may run "chkdsk" tool on this storage drive to check file systems in each partitions.