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Need help to switch /deactivate license to install on new PC

Posted: Thu Nov 29, 2012 10:35 pm
by junkcollector888
My apologies ahead of time. I realize this may not be the best way to get support.

I'm trying to setup my computer. My second license was uninstalled from my old computer but I cannot install Primo Ramdisk to my new computer until I get the old computer deactivated.

Also, I just upgraded from Professional 2 license to Ultimate 2 license.

I am very eager to get my computer with 64GB ram running with a 56GB ram disk.

Please help!!

Re: Need help to switch /deactivate license to install on ne

Posted: Fri Nov 30, 2012 2:54 am
by Support
Hi junkcollector888,

We have sent you a new license for Primo Ramdisk Ultimate Edition. Please check.

Let me know if you haven't received it.
Thank you.

Re: Need help to switch /deactivate license to install on ne

Posted: Fri Nov 30, 2012 8:56 pm
by junkcollector888
Thanks

You guys are great.

Re: Need help to switch /deactivate license to install on new PC

Posted: Mon Jan 30, 2017 11:02 pm
by Babel17
I searched the forum and found this helpful thread. I had a mobo go down and now I had to transfer my drives and gpu to a new system. Same Windows key but when installing the software it sees me as having already used up my installations. I sent a request using the email address here, with all the purchase information from the email I was sent after buying this.

I hope that's enough information, thanks in advance! Lol, I already splurged on more memory ... :)

Edit: I see now that I posted in the Ramdisk forum, though I have the Primocache software.

Re: Need help to switch /deactivate license to install on new PC

Posted: Tue Jan 31, 2017 2:51 pm
by Support
@Babel17, we have already updated your license and replied your email.

Re: Need help to switch /deactivate license to install on new PC

Posted: Wed Feb 01, 2017 6:23 am
by Babel17
support wrote:@Babel17, we have already updated your license and replied your email.
It's licensed again, thank you!