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Kernel component is not runnung after windows 10 update
Posted: Sat Nov 10, 2018 10:22 pm
by someone
Hi,
i receive the "kernel component is not running" error after a windows 10 update. I already tried uninstall, reboot, install but that didnt help.
I checked the ntbtlog, rxfcv.sys seems to be loaded fine: "BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rxfcv.sys"
Not sure what else to try, suggestions?
BR
Re: Kernel component is not runnung after windows 10 update
Posted: Sun Nov 11, 2018 2:43 am
by Support
Was it running in the trial state or registered state? If it was in the trial state, is the trial expired?
You may also try our internal new version 3.0.8.
http://www.romexsoftware.com/download/p ... .Setup.zip
Re: Kernel component is not runnung after windows 10 update
Posted: Sun Nov 11, 2018 10:58 am
by someone
It was running in registered state.
The 3.0.8 version fixed it, now working again, thanks!
BR
Re: Kernel component is not runnung after windows 10 update
Posted: Sun Nov 11, 2018 11:39 am
by Support
Thanks for the confirmation! I'm glad that this version works.
Re: Kernel component is not runnung after windows 10 update
Posted: Wed Dec 05, 2018 11:02 pm
by SoNic
I have registered just to say that I had the same problem (kernel component not running) and the version 3.0.8 fixed it for me too.
Question: Is this a beta that will expire?
Re: Kernel component is not runnung after windows 10 update
Posted: Thu Dec 06, 2018 1:47 am
by Support
SoNic wrote: ↑Wed Dec 05, 2018 11:02 pm
Question: Is this a beta that will expire?
No. V3.0.8 is not a beta version and its licensing mechanism is same as v3.0.2
Re: Kernel component is not runnung after windows 10 update
Posted: Thu Dec 06, 2018 10:25 pm
by idefix44
support wrote: ↑Thu Dec 06, 2018 1:47 am
SoNic wrote: ↑Wed Dec 05, 2018 11:02 pm
Question: Is this a beta that will expire?
No. V3.0.8 is not a beta version and its licensing mechanism is same as v3.0.2
3.0.8 isn't a beta version. What does it means?
Re: Kernel component is not runnung after windows 10 update
Posted: Fri Dec 07, 2018 2:30 am
by Support
v3.0.8 was planned and is ready to be officially announced. However, we are waiting for the completion of some new features.
Re: Kernel component is not runnung after windows 10 update
Posted: Fri Dec 14, 2018 4:23 pm
by someone
It seems the last windows 10 update broke it again, reinstall does not help
I'm running windows 10 build 1803 (17134.407)
BR
Re: Kernel component is not runnung after windows 10 update
Posted: Sun Dec 16, 2018 5:06 am
by Support
@someone, we checked that v3.0.8 shall have no such compatibility issue on Windows 10 1803 or latest 1809.
Was your PrimoCache running in the trial mode, or do you have a valid license?