Search found 3635 matches

by Support
Wed Dec 27, 2023 10:29 am
Forum: Report Bugs
Topic: Write Mode Idle-Flush doesn't flush bytes after latency time is reached.
Replies: 9
Views: 5844

Re: Write Mode Idle-Flush doesn't flush bytes after latency time is reached.

I'm really sorry I forgot to update the progress here. We have confirmed this issue. It will be fixed in the next version along with other fixes. Thank you.
by Support
Tue Dec 26, 2023 6:09 pm
Forum: Submit Suggestions
Topic: Enhance the description related to prefetching L1 Cache.
Replies: 1
Views: 21576

Re: Enhance the description related to prefetching L1 Cache.

In fact, I think this is reflecting that L1 prefetching only works for L1 "read" cache, am I correct? If it is true, can we add this notice to the Configuration Terms page of the PrimoCache help documents? Correct. We have updated the help document. You may refresh the page to see the lat...
by Support
Mon Dec 18, 2023 9:44 am
Forum: Technical Support
Topic: RAM as L2 Cache For M.2 SSD
Replies: 1
Views: 3768

Re: RAM as L2 Cache For M.2 SSD

I just noticed that this thread has no replies. Sorry I forgot to reply. RAM cache still can help as RAM is much faster than the nvme SSD and it has no write wear. However you may not see noticeable difference if your drives are not heavily used in your scenario. If your drives have lots of access, ...
by Support
Mon Dec 18, 2023 8:42 am
Forum: Technical Support
Topic: Primocache with Drivepool and SSD Optimizer
Replies: 3
Views: 18965

Re: Primocache with Drivepool and SSD Optimizer

I set a Read/Write L1 and L2 for both the external SSDs and HDDs and now everythings speedy. I'm glad to hear PrimoCache helps. :) I assume a file first being downloaded to the SSDs will store in the cache and then when its moved later to the HDDs utilize that cache for the transfer? Yes, as long a...
by Support
Fri Dec 15, 2023 3:51 pm
Forum: Technical Support
Topic: Transfer data intermittent (by equal blocks of data)
Replies: 5
Views: 3584

Re: Transfer data intermittent (by equal blocks of data)

Because defer-write is enabled, write-data will be first stored in the cache (here the L1 cache, according to your configuration) and then flushed to the target drive (D:) at a certain interval (here 10s), that's why you saw intermittent writes on the D: drive. PS. Your L2 cache is too small (only 6...
by Support
Fri Dec 15, 2023 3:29 pm
Forum: Report Bugs
Topic: Cache "successfuly" fails to be applied when more than 65 GiByte is configured
Replies: 3
Views: 3645

Re: Cache "successfuly" fails to be applied when more than 65 GiByte is configured

PrimoCache will log an event when it is unable to obtain the required amount of RAM. Could you follow the guidance in the link below to check if there are any events with source "FancyCcV"? If there are, please export these events and send them to support@romexsoftware.com. Also please fol...
by Support
Fri Dec 15, 2023 2:27 pm
Forum: Technical Support
Topic: Primocache with Drivepool and SSD Optimizer
Replies: 3
Views: 18965

Re: Primocache with Drivepool and SSD Optimizer

Is there any benefit to using a L2 external NVME for both read and writing? I don't see how writing would benefit speed as the files already go from one of my SSDs to a HDD and the HDDs don't really swap files between themselves. The HDD drive speed being the rate limited step. Do you mean using an...
by Support
Wed Dec 13, 2023 9:44 am
Forum: Technical Support
Topic: Transfer data intermittent (by equal blocks of data)
Replies: 5
Views: 3584

Re: Transfer data intermittent (by equal blocks of data)

Do you use the "Average" write-mode? Can you upload a screenshot of the PrimoCache main dialog as described in the link below?
https://kb.romexsoftware.com/en-us/2-pr ... leshooting
by Support
Wed Dec 13, 2023 9:23 am
Forum: Report Bugs
Topic: Cache "successfuly" fails to be applied when more than 65 GiByte is configured
Replies: 3
Views: 3645

Re: Cache "successfuly" fails to be applied when more than 65 GiByte is configured

It seems that PrimoCache failed to allocate memory as L1 cache. Because L2 cache can start, PrimoCache will still create the cache task. That's why you see L1 is 0 but cache task is created successfully. Is your system a NUMA architecture? If yes, you need PrimoCache Pro and enable NUMA-aware. See h...
by Support
Wed Dec 13, 2023 9:06 am
Forum: Report Bugs
Topic: Issue with Thunderbird client & Deffer write
Replies: 3
Views: 3079

Re: Issue with Thunderbird client & Deffer write

Thank you for your feedback! We will check this issue.